|
Complete Communicator: Reaching Results in Every Business Interaction
Over 95% of the workforce must interact with others in order to do their
jobs, and communication skills are the number one factor affecting employee
relationships with clients, superiors, partners, and colleagues.
The Complete Communicator workshop combines communication techniques
in an intense, highly individualized, skills development program. Employees
learn to communicate effectively one-on-one, leading small groups, standing
before intimidating executive audiences, and facilitating meetings.
Using interactive methods, rather than lectured instruction, participants
cultivate a personal style – a style that projects confident composure
and generates meaningful interaction. Through the Henderson Group's unique
and proven feedback model, participants receive immediate feedback from
instructors, peers and videotape, enabling them to rapidly learn, reflect
and improve their communication skills.
The results of this work:
- Enhanced executive presence and credibility
- Increased ability to influence without authority (ideal for matrixed
organizations)
- Manage meetings more efficiently
- Drive faster decision making and consensus
- Build and strengthen key relationships
- Handle objections and conflict
Specific Skills Mastered:
- Structuring presentations for maximum impact
- "Thinking on their feet" to better handle questions and objections
- Using voice, gesture, movement, presentation structure, stories and
metaphor for powerful presentations
- Engaging listeners and increasing audience attention span
- Quickly build rapport and credibility with audiences through superior
listening skills
- Explore others’ thinking and reasoning in ways that build relationships
- Make our own thinking and reasoning more explicit
- Turn hostile discussions into joint problem-solving sessions
“I truly believe it was one of the best learning experiences
for me personally as well as my team. As a manager, it has given me
tools to assist my team in their presentations…as well as my
own!”
Product Specialist Manager, GE Healthcare
“After one session with The Henderson Group, I immediately rolled
out their work throughout the EMC Sales Organization.”
National VP of Productivity, EMC Corporation
|