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Deliver direct benefit to your organization’s bottom line by improving your sales representatives’ communication skills, including:

• Engaging customers when making products presentations
• Translating your products or services into solutions for the unique needs of each customer
• Using questions, listening and paraphrasing to gather data, build relationships and overcome objections.

The work is customized to fit your specific sales needs, taking into account your company, its initiatives, and its market.

		Sales Presentation Mastery: Moving the Sale Forward Sales representatives learn to present a clear value proposition to the customer, to differentiate products and services from competitors, and to deliver compelling conclusions that drive next steps of the sale.
		Art of E-mail: Mastering Effective and Professional E-mail Communication Communicating with colleagues, vendors or customers using e-mail requires the ability to confidently write straight-forward, succinct and readily understandable messages. Participants learn to communicate accurately and succinctly using e-mail.
		Consultative Sales: Influencing Through Questions, Listening and Negotiation Closing the deal requires the ability to communicate with customers to surface their real objections and demonstrate an understanding of their unique needs. Participants learn the interpersonal communication skills that turn sales processes into profitable relationships.
		Mastering Telesales Skills: Questioning, Listening and Consensus A well-trained, motivated telesales staff can make the difference between your sales success and failure. Employees develop skills to build immediate rapport with the customer, listen perceptively, overcome objections, and create a powerful first impression over the phone.
		Complete Communicator: Reaching Results in Every Business Transaction Reaching Results in Every Business Transaction This work combines several programs into one intense skills-development program, where individuals learn to communicate effectively one-on-one, standing before large audiences, over the phone and the Internet.
		Customized Consulting: Sales Presentation Preparation Enhance the impact of your sales presentation by working with a skilled coach to target your message, structure your slides, and perfect your delivery to engage, persuade, and sell your audience.